Service Cancellation and Refund Policy for PayTunes

Thank you for choosing PayTunes.
This document was last updated: June 10, 2024

If you still need to get more satisfied with our services, please review our Service Cancellation and Refund Policy. This policy outlines the conditions under which you can request a refund for our services.

Terms and Definitions

  • Company: Real Time Networks Pvt. Ltd., Space 12B, Invento co-working Office, Plot no 8, Parmanand Colony, Block B, Sector 12 Dwarka, Dwarka, Delhi, 110078.
  • Services: Refers to the services offered by PayTunes.
  • Order: You request to purchase our services.
  • Website: Refers to PayTunes, accessible at https://www.paytunes.in/
  • You: The individual or entity using our services.

Service Cancellation Rights

You have the right to cancel your service order within 7 days by providing a reason.

The cancellation deadline is 7 days from the date of your order. To cancel your order, please notify us by:

Email: info@paytunes.in

We will process your refund within 14 days of receiving your cancellation request. The refund will be made using the same payment method you used for the original transaction, without any fees.

Conditions for Service Refunds

For a refund to be eligible:

  • The service must have been purchased within the last 7 days.
  • You must provide a clear statement requesting cancellation.

Non-Refundable Services

We do not offer refunds for:

  • Services are customised to your specifications.
  • Services that have already been fully delivered or completed.

Contact Us

For any questions regarding our Service Cancellation and Refund Policy, please contact us at:

Email: info@paytunes.in

This policy ensures a clear understanding of your rights and the procedures for service cancellation and refunds at PayTunes.